Terms & Conditions

Last updated: 27 July 2026

1. Who you're contracting with

These Terms are a binding agreement between you and HENRY EDMUND MENSAH ("MELO", "we", "us", "our"), the operator of the MELO discipline tracker and AI coaching service (the "Service").

2. Acceptance

By creating an account, accessing, or continuing to use the Service, you agree to these Terms. If you do not agree, do not use the Service.

3. Authority & age

You confirm you are at least the age of majority in your jurisdiction (or otherwise legally capable of entering this agreement) and that any information you provide is accurate.

4. The Service

MELO provides a habit tracker, AI-powered coaching, and self-improvement content. AI outputs are generated by third-party language models and are for general guidance only — they are not medical, legal, financial, tax, or professional advice. You are responsible for how you act on them.

5. Acceptable use

You must not:

• Use the Service unlawfully or for fraud, spam, harassment, or IP infringement.
• Attempt to interfere with security (malware, probing, scraping) or bypass technical limits.
• Reverse engineer, resell, or redistribute the Service without permission.
• Use the AI to generate illegal content, deepfakes, hate speech, malware, or content you don't have rights to.

6. Your content & AI inputs

You retain ownership of content and prompts you submit. You grant us a limited licence to host and process them solely to provide the Service. You are responsible for having the rights to any content you input, and for verifying the accuracy and appropriateness of AI outputs before relying on them.

7. Intellectual property

The Service, its software, brand, and documentation remain the property of HENRY EDMUND MENSAH. You receive a limited, non-exclusive, non-transferable licence to use the Service on your selected plan.

8. Subscriptions, payments & refunds

Paid plans (MELO Pro, MELO Elite) are billed monthly and renew automatically until cancelled. Prices are shown at checkout in USD.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For payment terms, taxes, billing frequency, and refund mechanics, see the Paddle Buyer Terms and our Refund Policy.

9. Cancellation & termination

You can cancel any time from your account page or via Paddle. Access continues until the end of the current billing period. We may suspend or terminate accounts for material breach, non-payment, security or fraud risk, or repeated policy violations.

10. Service availability

We do not guarantee uninterrupted or error-free performance. AI features depend on third-party providers and may be temporarily unavailable.

11. Warranties & liability

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties (merchantability, fitness for purpose). Our aggregate liability for any claim is capped at the fees you paid in the 12 months preceding the claim. We are not liable for indirect, consequential, special, or incidental damages (including lost profits, data, or goodwill). Nothing in these Terms excludes liability for fraud, death, or personal injury where the law does not allow it.

12. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.

13. Changes

We may update these Terms and will post the new version on this page with an updated date. Continued use after changes means you accept them.

14. Governing law

These Terms are governed by the laws applicable to HENRY EDMUND MENSAH's place of business. Disputes will be handled by the competent courts of that jurisdiction, unless a mandatory consumer protection law provides otherwise.

15. Contact

Questions about these Terms: mensahedmundhenry@gmail.com